Returns & Exchanges

At Hillberg & Berk, we want you to feel empowered and confident in your sparkle; if you are not completely satisfied, we offer returns and exchanges on eligible items within 30 days of purchase.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and postal code to begin the process and select the items you wish to return.

• 2.
  Prepare Your Package

  Carefully place your unworn jewelry in its original packaging, ensuring all tags are attached and the items are securely protected for transit.

• 3.
  Label and Ship

  Download and print your prepaid shipping label, affix it to your package, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will issue a refund to your original payment method or process your exchange within 7-10 business days.